EndNote and Word Issues
For Macs:
I still haven’t figured out a fix for EndNote and Word 2008 in which Word crashes upon quitting. Apparently, neither has Thomson Reuters. http://www.endnote.com/enosx.asp
For PCs:
I’ve had some issues where sometimes Word 2003 doesn’t want to launch when EndNote is installed. If you Word in safe mode though, or after uninstalling EndNote, Word launches properly every time:
How to start word in Safe Mode:
To start Word by using the /a switch, follow these steps:
- Click Start, and then click Run.
- In the Run dialog box:
- In the Open box, type:
- winword.exe /a
Safe mode information: http://en.allexperts.com/q/Microsoft-Word-1058/Word-opening-safe-mode.htm
Oddly enough, removing EndNote for Mac and Windows does not fix these issues. I haven’t found a fix for Mac yet, but I have found one for Windows.
The fix with EndNote X in Windows (I’m not sure with other versions):
If you are comfortable poking around the registry (if you don’t know what you are doing, stay away from it. This is an integral part of your system. Also, back it up before you edit it in any way), open it up, and delete the hive at the following location:
HKEY_Current_User\Software\Microsoft\Office\Word\Addins\EndNote 10.Word.Addin
If you have other versions of EndNote, they may be somewhere else, I have only experienced the problem with EndNote X. Someone else posted what they did here for EndNote X2:
http://lists.adeptscience.co.uk/endnote/endnote_Feb_2009/msg_13749.html
Once the hive is removed, reinstall EndNote. It should work.
If you have other issues with Word Add-ons, look at the following site:
http://support.microsoft.com/kb/921541
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